From your initial contact with us, to the long-term care of your Aureo workspace enhancements, we are dedicated to ensuring a seamless experience. Our commitment to service excellence encompasses a full range of services from office space consultation, demonstrations and training, to maintenance plans, repairs and replacements – be it a coffee machine or a plant display.
Workspace services with maintenance tailored to your business
We believe this is the foundation of our culture – our experienced team insist on delivering what is best for you and will visit to find out about your individual requirements. We’ll impartially answer all your questions and ensure a holistic solution is designed to perfectly fulfil your requirements.
By observing and anticipating rapidly changing trends, we ensure our products and services are up-to-the-minute, relevant and exciting. Everyone wants to know what’s fashionable – whether it be style of coffee or eye-catching contemporary furniture. Aureo is design-driven and stay ahead through constant innovation.
Sometimes your decision needs a real-life situation to explore the options and reach a definitive conclusion. Demonstrations take place in our showroom or, if practical, at your premises and can involve as many of your colleagues as you wish. In many cases, equipment like coffee machines for example, can be left with ingredients for you to try at leisure.
Once you have chosen services to enhance your environment, we understand you want them quickly. Aureo is well-versed in meeting demanding deadlines. In addition, all deliveries of stocked ingredients and accessories are despatched same-day from our warehouse when you order before 14:00.
All aspects of Aureo’s product range will be installed by our own trained technicians to ensure a proper result. Our experienced team have accommodated diverse and sometimes challenging scenarios – working discretely and efficiently to complete the project. Overnight installations are also offered where normal work hours would prohibit it.
By programming your equipment correctly, we can ensure it is working efficiently and producing optimum quality refreshments. From strength of beverage and grammage of sugar servings, to coin operation parameters (if required) – there is hardly a feature that we cannot tailor to your exact requirements.
Normally applicable to our refreshment and coffee machine equipment, we’ll leave you with the assurance that all users are well trained, confident and ready to enjoy their enhanced environment! From professional barista training to simple routine daily maintenance, Aureo will cover everything to give you complete peace of mind.
The Aureo maintenance package ensures continuity of service. With regular calls from specially-trained technicians, Aureo takes full responsibility with dedicated technicians attending regularly to carry out a comprehensive maintenance schedule – whether it be your coffee machines or live interior planting.
For our drinks machines, this is an integral and vital part of our refreshments maintenance package to safeguard your equipment and their users. We use superior quality cleaning and filtration materials for your ultimate assurance and to optimise the quality of the finished beverage.
Whatever your type of working environment, there’s always a chance that problems with equipment can occur. We offer in-house technical support, a rapid on-site response service and if workshop repair work is required, we will make sure you have a working replacement to use whilst your equipment is being repaired.