Over the coming weeks and months there maybe longer periods of time where water dispensing equipment is unused. In this case, please carry out the following steps to decommission your machine(s):

Drinks Machines
How To Temporarily Decommission Your Water Coolers

Plumbed-In (mains fed) Water Coolers

1. Short Term Shutdown (1 – 4 Weeks)

  • Turn off water supply
  • Leave machine switched on
  • Before resuming use, draw off all water
  • Turn water supply on and allow machine to refill
  • Draw off 3 litres from each tap to flush the system

2. Occupied Premises

If the premises are being monitored and there is a caretaker in regular attendance, the machine can be left with both the power and the water switched on.

On a weekly basis draw off 3 litres of water from each tap on each machine to ensure a continuous fresh flow of water.

3. Extended Shutdown (4 Weeks +)

  • Turn off both power and water
  • Draw off all the water from each tap until the machine is fully drained
  • Upon recommissioning, turn on both power and water and allow machine to fill
  • Draw off 5 litres of water from each tap to thoroughly flush the system.

Bottled Water Coolers

1. Short Term Shutdown (1 – 4 Weeks)

  • Leave machine switched on
  • Before resuming use, draw off 3 litres from each tap to flush the system
  • Replace the 19L bottle if required

2. Occupied Premises

If the premises are being monitored and there is a caretaker in regular attendance, the machine can be left in normal operation

On a weekly basis draw off 3 litres of water from each tap on each machine to ensure a continuous fresh flow of water.

3. Extended Shutdown (4 Weeks +)

  • Turn off electrical supply.
  • Lifting vertically, firmly and carefully remove the 19L bottle from the machine and store upright ready for collection
  • Draw off any remaining water from each tap until the machine is fully drained
  • Upon recommissioning, install a new 19L water bottle and turn on the electrical supply. Allow machine to fill
  • Draw off 3 litres of water from each tap to thoroughly flush the system.

Thank you for your continued support. If you have any questions or concerns, please reach out to us on 01444 259659 or email enquiries@aureogroup.co.uk

What people are saying about Aureo

Thank you for all the work you and your team do, ensuring our plants are cared for and providing suitable replacements when required.
The installation was really smooth, and we are pleased with the new machine. Thanks for your time with this.  I will make sure we are in touch when the review of coffee machines happens.
I have been dealing with Aureo for many years, always found them to be competitively priced and easy to deal with, the customer service is always excellent. I would have no hesitation in recommending Richard and his team.
Thank you for the biscuits, what a suprise. Its always a pleasure doing business with Aureo.
The feedback is very positive; the staff appreciate the new options available and the pleasant new machines.
I just wanted to thank you for your hard work and support over the last couple of weeks during my absence in arranging for the installation of our new vending machines.
All has gone smoothly. Thank you for making our machine switch over so easy.
The coffee machines are operating very well and are a joy to clean as the process is so much easier than the previous models
Just a quick thank you for our new machine, it is proving to be quite the success! Thank you to you and Gary for your help and efficient service
The service we have received so far has been second to none and the quality of the drinks and the machine itself is of a really high quality. I’m just sorry it took us so long to get around to making a change with the hot drinks we provide to staff!
We have had the coffee machine installed now for less than a week on a trial basis.  I don’t think there’s any way our staff will let us hand this back now!
What a transformation!  Real plants in our new offices have been very enthusiastically received by all our staff and visitors and have created a positive improvement to the overall atmosphere.  Thank you Aureo!
Our bottled water has been supplied by Aureo for several years now. Their staff are friendly, they provide an efficient service and fast delivery. On many occasions, we have received our delivery within hours of ordering.
The plant displays and your service levels are a distinct improvement to our old provider – my only regret is that we didn’t switch earlier.
Having used Aureo’s services for some time, I have found them to be professional, prompt and always reasonably priced. Their service is very good and the new Flavia Coffee machine we have installed is a big hit with our customers.
I’m so sorry, I have just realised that I didn’t say a huge thank you for the wonderful plants that you arranged so quickly for us. Everyone was really impressed, they do look great. Thank you!
Aureo provide an excellent service. They always deliver our order next day without exception. The staff are very friendly and helpful. They have a wide selection of products to choose from which we can offer our clients. Thank you.
I just wanted to say thank you for our plants – they arrived this morning and look really good. I have already had comments from staff and also our building manager who may be contacting you regarding changing her supplier!
We have been using Aureo to provide hot water for our staff refreshments for the past two years; we have found this method an excellent alternative to boiling kettles which tend to be uneconomic and time wasting.
I have just arrived back in the office to see our new plants, they look very nice :) very pleased!! Thank you
Just wanted to say over the past four years, the service we have received from Aureo has been second to none.  We would thoroughly recommend Aureo as a company with first class customer service. Many thanks