Throughout every stage of your journey with us we are here to help you fulfil your vision. Aureo provides a full service from initial enquiry, through to long term maintenance plans and rapid-response support. We want to deliver the best possible experience for you and your team and we’ll work with you to achieve this with optimum results.
A Better Blend of Customer Experience
Consultation & Design
Our free consultation and survey forms the beginning of our partnership. This is essential in order to find out about your individual needs and ideas before our experienced team can guide you through the options available and what the delivered solution could look like. Aureo is design-driven and we will not rest until both you and we are convinced that, however large or small your project, the result will be applauded by you, your colleagues and clients.
Proposal & Solutions
Aureo appreciates the importance of an optimal working environment and handles every aspect with the greatest care and consideration. That’s why, following our initial consultation, specific in-house experts are then engaged in the design and specification of products and services in view of presenting you with an impressive tailored solution. This can even include product demonstrations for your complete peace of mind.
Implementation & Delivery
Only when you are 100% satisfied and confident that what we have proposed will meet your expectations will we begin the delivery process. Our highly-experienced and courteous installation team will keep you updated and with speed being ever important, our process is fine-tuned to ensure the fastest fulfilment. This could even include overnight installation to minimise disruption to your working day.
Service & Support
Aureo believes that the aftercare of our customers is just as important as any other stage of the process. From equipment programming and training upon installation of our products, through to specialised maintenance plans, in-house technical support, a rapid on-site response service and replacement product, should something go wrong – the partnership between you and Aureo is ongoing and we feel that this is integral to the core of our business.
Taking care of your unique requirements
Innovation and productivity in the workplace is driven by the surroundings in which people work and we strive to understand the specific needs of every customer and the ideas they have for improving their working environments.
21st century work styles have evolved in an extraordinary way and expectations of clients and employees are high – with over 30 years’ experience, we’ll help you exceed those expectations and create a flourishing environment that brings business to life.
Contact us today to discover your perfect work environment, we would be delighted to assist you.