Every step of the way

Throughout every stage of your journey with us we are here to help you fulfil your vision. Aureo provides a full service from initial enquiry, through to long term maintenance plans and rapid-response support. We want to deliver the best possible experience for you and your team and we’ll work with you to achieve this with optimum results.

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A Better Blend of Customer Experience

Consultation & Design

Our free consultation and survey forms the beginning of our partnership. This is essential in order to find out about your individual needs and ideas before our experienced team can guide you through the options available and what the delivered solution could look like. Aureo is design-driven and we will not rest until both you and we are convinced that, however large or small your project, the result will be applauded by you, your colleagues and clients.

Proposal & Solutions

Aureo appreciates the importance of an optimal working environment and handles every aspect with the greatest care and consideration. That’s why, following our initial consultation, specific in-house experts are then engaged in the design and specification of products and services in view of presenting you with an impressive tailored solution. This can even include product demonstrations for your complete peace of mind.

Implementation & Delivery

Only when you are 100% satisfied and confident that what we have proposed will meet your expectations will we begin the delivery process. Our highly-experienced and courteous installation team will keep you updated and with speed being ever important, our process is fine-tuned to ensure the fastest fulfilment. This could even include overnight installation to minimise disruption to your working day.


Service & Support 

Aureo believes that the aftercare of our customers is just as important as any other stage of the process. From equipment programming and training upon installation of our products, through to specialised maintenance plans, in-house technical support, a rapid on-site response service and replacement product, should something go wrong – the partnership between you and Aureo is ongoing and we feel that this is integral to the core of our business.

Taking care of your unique requirements

Innovation and productivity in the workplace is driven by the surroundings in which people work and we strive to understand the specific needs of every customer and the ideas they have for improving their working environments.

21st century work styles have evolved in an extraordinary way and expectations of clients and employees are high – with over 30 years’ experience, we’ll help you exceed those expectations and create a flourishing environment that brings business to life.

Contact us today to discover your perfect work environment, we would be delighted to assist you.

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What people are saying about Aureo

The installation was really smooth, and we are pleased with the new machine. Thanks for your time with this.  I will make sure we are in touch when the review of coffee machines happens.
I have been dealing with Aureo for many years, always found them to be competitively priced and easy to deal with, the customer service is always excellent. I would have no hesitation in recommending Richard and his team.
Thank you for the biscuits, what a suprise. Its always a pleasure doing business with Aureo.
The feedback is very positive; the staff appreciate the new options available and the pleasant new machines.
I just wanted to thank you for your hard work and support over the last couple of weeks during my absence in arranging for the installation of our new vending machines.
All has gone smoothly. Thank you for making our machine switch over so easy.
The coffee machines are operating very well and are a joy to clean as the process is so much easier than the previous models
Just a quick thank you for our new machine, it is proving to be quite the success! Thank you to you and Gary for your help and efficient service
The service we have received so far has been second to none and the quality of the drinks and the machine itself is of a really high quality. I’m just sorry it took us so long to get around to making a change with the hot drinks we provide to staff!
We have had the coffee machine installed now for less than a week on a trial basis.  I don’t think there’s any way our staff will let us hand this back now!
What a transformation!  Real plants in our new offices have been very enthusiastically received by all our staff and visitors and have created a positive improvement to the overall atmosphere.  Thank you Aureo!
Our bottled water has been supplied by Aureo for several years now. Their staff are friendly, they provide an efficient service and fast delivery. On many occasions, we have received our delivery within hours of ordering.
The plant displays and your service levels are a distinct improvement to our old provider – my only regret is that we didn’t switch earlier.
Having used Aureo’s services for some time, I have found them to be professional, prompt and always reasonably priced. Their service is very good and the new Flavia Coffee machine we have installed is a big hit with our customers.
I’m so sorry, I have just realised that I didn’t say a huge thank you for the wonderful plants that you arranged so quickly for us. Everyone was really impressed, they do look great. Thank you!
Aureo provide an excellent service. They always deliver our order next day without exception. The staff are very friendly and helpful. They have a wide selection of products to choose from which we can offer our clients. Thank you.
I just wanted to say thank you for our plants – they arrived this morning and look really good. I have already had comments from staff and also our building manager who may be contacting you regarding changing her supplier!
We have been using Aureo to provide hot water for our staff refreshments for the past two years; we have found this method an excellent alternative to boiling kettles which tend to be uneconomic and time wasting.
I have just arrived back in the office to see our new plants, they look very nice :) very pleased!! Thank you
Just wanted to say over the past four years, the service we have received from Aureo has been second to none.  We would thoroughly recommend Aureo as a company with first class customer service. Many thanks